DeWalt Warranty Info
In an effort to keep our customers up to speed on warranty info. we thought it might be a good idea to show how Dewalt's warranty works.
Most DEWALT® Tools purchased on or after January 1, 2004 come with a warranty package that includes:
Three-Year Limited Warranty. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
In addition to the warranty, DEWALT tools are covered by our:
- One-Year Free Service Contract. DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase.
- 90-Day Money Back Guarantee. If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund – no questions asked.
- DEWALT HAND TOOLS LIMITED LIFETIME WARRANTY
DEWALT warrants this product to the original purchaser for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired. Deficient products will be replaced or repaired.
THIS LIMITED LIFETIME WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.
DEWALT HAND TOOLS WARRANTY AND RETURNS
These locations handle hand tools only. If you have a power tool or have questions regarding warranty information, please contact a DeWALT service center or Customer Service. If you believe that your tool meets the criteria for warranty replacement, please send the tool(s) to:
- UNITED STATES
DEWALT Hand Tools
1000 Stanley Drive
Concord, NC 28027
Attn: Quality Assurance
- CANADA
DEWALT Hand Tools
6275 Millcreek Drive
Mississauga, On L5N 7K6
Attn: Quality Assurance
- DEWALT MECHANICS TOOLS FULL LIFETIME WARRANTY
DEWALT Mechanics Tools are covered by the manufacturer’s FULL LIFETIME WARRANTY. If any DEWALT Mechanics Tool ever fails for any reason, DEWALT will replace it. NO PROOF OF PURCHASE required.
DO NOT RETURN PRODUCT TO STORE. Please call 1-800-4DEWALT (1-800-433-9258) (M-F, 8-5 EST) and DEWALT will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.
THIS FULL LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This FULL LIFETIME WARRANTY gives you specific legal rights that may vary from state to state.
- See specific tools for exceptions and/or read the Warranty FAQ.
We believe a solid warranty package ensures the safety, reliability and service our products are meant to deliver — from the beginning to the end of every job.
